feedback Archive

  • boss yelling

    What They Forgot to Tell Bosses but Bosses Need to Know

    I led a workshop last week in San Francisco for the Institute for Management Studies, and I was reminded again about how bosses can make their people miserable. This is about how not to do that! Among the 40 or so participants there were about six […]

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  • one in a hundred

    PROVE or IMPROVE – My pride in the 99

    You can make the same shift as 99 students of whom I am greatly proud. They inspire me to make the same choice that I commend to you today. They chose to improve, rather than to prove. I’ve had a 100 undergrads this semester. I […]

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  • sergeant stripes

    Celebrating a Veteran – Questioning our Assumptions

    One of the favorite classes I teach is on giving feedback. It’s an art. And it’s a science, whose inner laws were taught me by my friend and mentor Mary Ann Hastings. I keep learning to “paint” with the feedback brush and to refine my […]

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  • megaphone (2)

    Bosses Forget They Have Permanent Megaphones

    My friend Miss Take – the professor of the school of lessons-from-experience — taught me a good one again this week.  It was a “dad mistake,” but reminiscent of “boss mistakes” I’ve seen and boss mistakes I’ve made. In short, I forgot that central authority […]

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  • consigliare

    Data on What Should You Be Coaching Your People About

    This marks the final column, and to me, the most interesting data from our mini-research inquiry on managerial coaching. While the first two were about how frequently people would like to be coached, today’s data is about the what – On what do we like to […]

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  • Formal Coaching for Extraordinary Performance

    Formal Coaching for Extraordinary Performance

    Last week I shared the research on the huge gap that lies between the frequency of ideal and typical coaching.  What your feedback on my survey showed was that  most of us would like informal feedback once a week or at least every other week, while the […]

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  • Bonk

    When the Data on Coaching Whacks You Upside the Head

    Thanks to almost 200 of you who responded to last week’s survey, we have some pretty interesting data to look at over the next couple weeks.  Today’s data — as my title suggests — gives us all a whack in terms of the contrast in […]

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  • 3778-11296

    How Bosses Have the Wrong Idea About Coaching Their Peeps

    Last week I was teaching the principles and practice of “coaching” at an “executive boot camp” and these women and men were good. I asked for volunteers to give me feedback and the two who took turns were s-m-o-o-o-t-h.  They complimented me first and made […]

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  • feedback

    How to avoid defensiveness and to learn instead

    Last week I wondered out loud with you how you help others to take feedback constructively, rather than defensively. And I also asked: how do you help yourself to be so open to growth. THANKS to the 55 people who responded . . . with […]

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  • Sure I'm listening

    Help Write Today’s RFL On Openness and Growth

    Today, I ask two questions, seeking your input — both to get you to engage in the question I’m asking (gosh that sounds pedantic), and so you can help us learn from a broad group about an important issue.  I write RFL and teach students […]

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