listening Archive

  • Mending Division in Your Leadership World

    Read if there is division in your world.  If not, skip it. Two stories. 4 points of view. Please see if you can withhold judgment. Story 1. A dear mentee and friend.  He’d spent more than a handful of years in prison for a crime […]

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  • Two Powerful Listening Practices

    It’s extraordinary how we learn shortcuts and habits in everything we do in order to be more efficient. It’s pretty cool. Of course, our practices and habits cause us not only to repeat good shortcuts but also to repeat mistakes. Mistakes we’re not even aware […]

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  • Leading Through Division

    Could Trump Kaepernick and the NFL teach us all something about leading in our own individual, collective and sometimes divisive lives? I think so. If you haven’t been following the National Football League, a controversy began over a year ago when San Francisco 49ers quarterback Colin […]

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  • Mulhern Mistake #502 – Failure to Proactively Recruit

    I saw Spiderman: Homecoming this weekend.  I like the guy.  But at one point hubris got him.  Doesn’t it always?  Next thing you know, his recklessness results in a Staten Island Ferry splitting in two.  Thank God for the (pompous) Iron Man who comes along […]

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  • Dirty Management Truth: What’s Up?

    Dirty truth:  Most of us were never taught how to manage an individual, and especially when that individual goofed up. We mimic our parents, bosses, Murphy Brown, Donald Trump. We dislike it. They dislike it. It’s just something that has to be done, like vomiting […]

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  • Don’t Be a Leader in a Bubble

    As we swim in the national soup of a presidential campaign, the best learning about leadership lies outside the usual back-and-forth.  Whether we are leading in an office or company, a school or family, a church or neighborhood, we have to grapple with IMPRESSIONS and […]

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  • Gather Your Courage and Ask a Transformational Question

    Note:  This was originally published in June, 2015 10 of my law school classmates made it to sandy, sunny Lake Michigan for a weekend gathering, truncated into 36 hours, due to widespread workaholism and our cross-country flights. As if the decompression time wasn’t short enough, […]

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  • How Can You Lead When You’re Unsure

    I invite my students to begin the semester by writing about what would make this their Best Class Ever. You could think, I suppose about what could make this your best summer ever (need that be impossible?). Perhaps best ever “family summer,” or best ever “work […]

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  • 5 Things Leaders Do When Emotions Are High

    Last week, I noted that any leadership problem that’s worth its salt will have emotion bursting through it. Whether that problem’s a “rebellious teenager,” the Israelis and Palestinians, employee layoffs, or controversial strategy. I asked your thoughts about what a leader should do with emotion, and […]

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  • Bosses Forget They Have Permanent Megaphones

    My friend Miss Take – the professor of the school of lessons-from-experience — taught me a good one again this week.  It was a “dad mistake,” but reminiscent of “boss mistakes” I’ve seen and boss mistakes I’ve made. In short, I forgot that central authority […]

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